350-500 words In Competing on the Eight Dimensions of Quality, in the Harvard Business Review from NovemberDecember 1987, David A. Garvin proposes the following eight critical dimensions of quality:
- Performance
- Features
- Reliability
- Conformity
- Durability
- Service ability
- Aesthetics
- Perception
Using the project you selected, describe in 12 sentences how you would define the output of your project in terms of each of the 8 dimensions (12 sentences for each dimension).
For my Project I would like to conduct my project on the Patient Care Section Bureau of HIV/AIDS, Division of Disease Control North Carolina Department of Health. Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.