1. Discuss the impact of challenges such as globalization, technology, and knowledge management in managing effectively in today’s competitive environment.
2. Describe the 6 competitive advantages in management and their importance in establishing competitive advantage.
3. Describe the 4 major functions of management (We will be going into detail with each of these functions in later chapters, so just briefly describe here each function to answer this question)
4. Describe the levels of management: top, middle, and frontline, and relate these levels to must-have management skills such as technical, conceptual, and communication, as to which are most applicable at each level.