MT140 Unit 6 Assignment

MT140 Unit 6 AssignmentHere is the script for the video I had to watch: Jenny: Wow, this looks like a discrepancy in the time sheet on one of the customer associates. Jenny: Hi Erin. I wanted to check on something in one of the time sheets this week. What happened? Erin: Well, one of the crew supervisors let one of our employees “swap out” work hours against the next time period. Jenny: Erin, you know we don’t allow anyone to do that. Let me get back to you on this. Jenny in office thinking out loud: That is not good. This is a practice that is not covered. After reading this handbook, it seems like many of the duties that employees were expected to do and were in fact, evaluated on were also not clearly addressed. We need to update this manual! After reading the scenario above and the textbook section on Bureaucratic Control Systems on pages 287-289, respond to the following question: How can I apply the four step control process outlined in the text to address this problem?

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