Process management

Process Management Case Study

Assignment Overview

For this assignment, you will analyze a process management case study and respond to questions about it.

Assignment Directions

To complete this assignment: In your Operations Management: Processes and Supply Chains text, read the “Custom Molds” case study on pages 92–94.

Write and submit a 4–5 page paper responding to the following case questions (questions 1, 2, and 3 on page 94):

  • What are the major issues facing Tom and Mason Miller?
  • What are the competitive priorities for Custom Molds’s processes and the changing nature of the industry?
  • What alternatives might the Millers pursue? What key factors should they consider as they evaluate these alternatives?

As you complete your assignment, be sure your paper meets the following guidelines:

Written communication: Written communication is free of errors that detract from the overall message.

APA formatting: All resources and citations should be formatted according to current APA style and formatting guidelines.

Length: 4–5 typed, double-spaced pages.

Font and font size: Times New Roman, 12 point.Before submitting your assignment, refer to the Process Management Case Study Scoring Guide to ensure your paper meets the evaluation criteria for this assignment.


Process Management Case Study Scoring Guide.Global Supply Chains Research Guide.

APA Style and Format.

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